Computers and Telephones
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Say goodbye to expensive, proprietary phone system expansion modules and costly telephone bills! Take advantage of a VoIP (Voice over Internet Protocol) phone solution.

What is a VoIP-PBX?

A VoIP-PBX telephone system (or IP-PBX), utilises SIP Trunks to connect to a powerful 'Server' on the Internet, which has high quality connections to fixed and mobile telephone services. The advantage of this is that you can reduce the number of lines to an office because each line can be configured with a SIP Trunk group that can manage between eight and ten calls at a time.

What are the advantages of a software based PBX?

A software-based IP-PBX has a lower cost of ownership than a hardware-based PBX. There is no need for separate telephone wiring because the telephones use your computer network. A soft IP-PBX is easier to install and manage and so reduces labour costs. Your employees can move offices without requiring any changes in the wiring or IP-PBX configuration. And you will save on call costs and line costs.

What happens to our existing phone numbers?

All your existing telephone numbers can be ported to the VoIP network. When somebody dials your number the call will be delivered onto the  VoIP structure, then delivered over the Internet to the correct user extension.

Can you provide more phone numbers?

We can provide a customer with number ranges for most locations in the UK. We can also arrange non-geographical numbers and Premium rate numbers as part of the service.

How long does it take to install?

As long as you have a network that has been designed with Quality of Service (QoS) in mind, we can arrange a Broadband Internet connection with the right number of SIP Trunks, then we can get you up and running within a few days. Installations can usually take place alongside existing telephone systems, and therefore there is little impact on your business.

Will it work on my network?

There are 'Quality of Service' requirements for a network that needs to move voice and data packets. Data can be sorted out at the destination, but voice packets must be prioritized to transit your network, and the Internet, in the same order they were created - otherwise, the quality of the call is compromised. A survey of your Local Area Network, Internet Router and choice of ISP must be carried out - and appropriate changes made - before a VoIP system can be implemented.

Please read about "Breakfree with VoIP-PBX" in our brochure.

Please read our "What can VoIP do that a Landline Phone Cannot?" white paper.

Please read our "Why Business VoIP" white paper.

Return to Telephones overview.

What our customers say:

‘Respond quickly. Major problem Thursday night – fixed by Friday morning- that’s service’

Graphics Company, Ipswich

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