Blog

Is your telecom’s supplier too expensive?

Jan 17, 2019

With ISDN switch-off on the horizon, you have an opportunity to look at new technology and a proven way to cut business costs. If you’ve had ISDN for several years, then you might be taking your phone system for granted and may not consider it important to look for...

Nice Feature – 3CX HotDesking

Nov 1, 2018

3CX have re-introduced 'HotDesking' in an integrated, easy-to-use form, with service pack 2 of 3CX version 15.5 (for those systems with 3CX license keys supporting the 'Pro' or 'Enterprise' versions only however). What is HotDesking?: HotDesking allows phones to be...

ISDN switch off … Why is VoIP better?

Oct 29, 2018

BT have announced plans to carry out an ISDN switch off by 2020 - and phase out the PSTN (Public Switched Telephone Network) entirely by 2025. BT Openreach provide telecom's services to around 27 million UK homes and businesses. Their alternative to ISDN is 'Voice...

“MP’s will lose their landlines …”.

Jul 10, 2018

“MP’s will lose their landlines as national copper shortage means suppliers can only offer Skype”. This was a headline article in the Telegraph printed on July 7th (2018) – illustrating just how much is NOT known about modern Voice over IP [VoIP] phone systems. I felt...

Should I give up my landlines and use mobiles instead?

Jul 2, 2018

Last week (in July 2018), a story broke that; “Accountancy giant PwC is doing away with landlines at office desks …” and using “more efficient” mobile phones. We ask - 'Is this the start of a new trend?' The story also told us that ‘landline usage was falling...

VoIP across the Factory floor

May 2, 2018

Foxhall Solutions recently installed a Yeastar S20 VoIP phone system for a local Precision Engineering company (after BT got to their business park at long last and upgraded their cabinet to Fibre broadband). This allowed us to reduce the number of BT lines they have...

What are my options when ISDN ends?

Apr 9, 2018

With the end of ISDN in sight, you may be worried that you have to junk your Digital PBX - and all the extension phones that go with it - and buy a whole new VoIP telephone system. While there may be very good reasons for doing so, that’s not your only option … Our...

Nice Feature – Yeastar S-Series modules

Feb 12, 2018

The Yeastar S-Series VoIP PBX range includes four appliances capable of providing a wide range of features when connected to SIP Trunk services through broadband Internet. Each of Yeastar's S-Series Appliances can terminate between 20 and 100 different SIP Trunk...

Nice Feature – Yeastar Multisite Interconnect

Feb 7, 2018

Most VoIP systems can be connected through Internet using SIP trunks, to allow ‘internal’ calling which by-passes the public network, and therefore won’t incur call costs. This feature makes it possible for a business to 'multi-site network’ its Head Office phone...

Nice Feature! – Yeastar IP-PBX ‘AutoCLIP Routes’

Jan 15, 2018

AutoCLIP Routes is far from a glamorous feature name, but it's something that could be really useful for your business. You may have missed a call to your desk, but seen the ‘Caller ID’ number in the call history on your shiny new VoIP feature phone. You select the...

GDPR: How does it effect Call Recording?

Dec 29, 2017

In May 2018 (and 10 months before Brexit!), the EU-wide ‘General Data Protection Regulations’ (GDPR) will come into effect. While most of us are thinking about protecting data storage on computer servers - some businesses will also have to consider their telephone...

What happens to my VoIP if Broadband fails?

Nov 26, 2017

While we expect our phone line to work close to 100% of the time, most of us have experienced broadband outages cutting us off from the Internet. So - if we're using broadband to carry our phone calls, what happens if our broadband fails? We get asked this question...