‘SIP Trunks’ explained

‘SIP Trunks’ explained

“Just what are ‘SIP Trunks’, and why do I need to know about them?” Our old, but trusted Public Switched Telephone Network (PSTN), with its analogue and digital ISDN2 and ISDN30 lines, will disappear from the UK by 2025. Telephony is moving from PSTN to...
GDPR: How does it effect Call Recording?

GDPR: How does it effect Call Recording?

In May 2018 (and 10 months before Brexit!), the EU-wide ‘General Data Protection Regulations’ (GDPR) will come into effect. While most of us are thinking about protecting data storage on computer servers – some businesses will also have to consider their...