by Foxhall | Dec 29, 2023 | DSL & Broadband, Phonesets, UCaaS, VoIP
Maintaining a connection to Emergency services during mains power failure has been an intrinsic part of public telephone networks. Most landline call services were delivered through copper wire connections over the ‘Public Switched Telephone Network’...
by Foxhall | Jul 24, 2023 | Cloud computing, UCaaS, VoIP
When evaluating different UCaaS (Unified Communications as a Service) providers, there are several key factors to consider. Here are some important aspects to assess during your evaluation: Features and Functionality: Start by understanding your organization’s...
by Foxhall | Jul 7, 2023 | UCaaS, VoIP
Call queues are often considered better than call groups for several reasons: Improved Customer Experience: Call queues provide a more organized and structured approach to handling incoming calls. When customers are placed in a queue, they are informed about their...
by Foxhall | Jul 12, 2022 | Case Studies, Phonesets, Staff, VoIP
Most business phone systems can ‘group’ user extensions so that a call to a single number will ring on several phones – making a ‘ring group’ (also known as a ‘call group’). This feature allows a customer to call into a company’s...
by Foxhall | Oct 23, 2021 | Case Studies, DSL & Broadband, Phonesets, VoIP
Foxhall Solutions have completed the first phase to provide residents living in Almshouse flats at Eaglegate, on East Hill in Colchester with an ICT solution to reduce their social isolation using broadband and telephone services. In September 2021, the ‘Lady...
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