by Foxhall | Jul 12, 2022 | Case Studies, Phonesets, Staff, VoIP
Most business phone systems can ‘group’ user extensions so that a call to a single number will ring on several phones – making a ‘ring group’ (also known as a ‘call group’). This feature allows a customer to call into a company’s...
by Foxhall | Jun 24, 2019 | Case Studies, Phonesets, VoIP, Yeastar
In October of 2017, Powerpoint Electrics Ltd. (PEL), had their elderly telephone system replaced with a Yeastar S20 VoIP system, as part of an upgrade of their ‘Message/Music on Hold’ service that provided information to callers while on hold or being transferred....
by Iain Wicks | Oct 22, 2014 | Case Studies, DSL & Broadband, VoIP
Greg Rashbrook, Managing Director of the Lindacre Land Rover Service Centre, was faced with a challenge that has caused problems for many businesses. He needed to move his entire operation from the Farthing Road Industrial Estate to a new home at 1a Olympus Close, IP1...
by Iain Wicks | Jul 16, 2014 | VoIP
1. Convergence: Convergence is about having one bunch of hardware and wires to carry all of your business; voice, video, media and data. It’s very worthwhile and technically achievable. Your network may need to pass some health-checks and it’s possible...
by Iain Wicks | Dec 6, 2012 | Phonesets
Out with the old! – and in with the new! … is the cry – But it’s often accompanied by groans from people who need to get to grips with something quite different and to change procedures they have been used to for many years. We often see users...
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