The NetSapiens UCaaS (Unified Communications as a Service) platform offers a robust set of features and functionalities that enable businesses to enhance their communication capabilities. It supports both traditional and modern communication channels, including PSTN (Public Switched Telephone Network), VoIP (Voice over Internet Protocol), and mobile networks.
Key features of NetSapiens UCaaS include:
Voice Services: high-quality voice services, including call routing, forwarding, conferencing, and call recording. It supports both inbound and outbound calling, as well as advanced call management features.
Video Conferencing: video conferencing capabilities, allowing users to conduct face-to-face meetings and collaborate remotely. It supports multi-party video calls, screen sharing, and document sharing.
Messaging and Presence: Users can send instant messages, both one-on-one and in groups, using the platform’s messaging functionality. It also includes presence information, which indicates the availability and status of users in real-time.
Collaboration Tools: NetSapiens offers collaborative features such as file sharing, document collaboration, and virtual whiteboarding. These tools facilitate teamwork and enable users to work together on projects regardless of their physical locations.
Integration Capabilities: NetSapiens UCaaS can integrate with other business applications and systems, such as customer relationship management (CRM) software, to enhance productivity and streamline workflows.
Scalability and Flexibility: The platform is highly scalable, allowing you to easily add or remove users as per business requirements. It offers flexible deployment options, including private, public, and hybrid cloud models.
Analytics and Reporting: NetSapiens UCaaS provides detailed analytics and reporting tools to monitor and measure communication performance. These insights help businesses optimize their communication strategies and make data-driven decisions.
Overall, the NetSapiens UCaaS platform offers a comprehensive suite of communication and collaboration tools, empowering businesses to improve productivity, streamline operations, and deliver enhanced communication experiences to their customers.
The feature set & flexibility of NetSapiens makes it the ‘Unified Communications as a Service‘ (UCaaS) system of choice for the company that wants to be able to adapt swiftly, easily & cost-effectively, to today’s changing business and market conditions. Contact Foxhall for some free consultancy to talk about how a UCaaS platform can help your business …
VAT registration: 809668389
Company registered in England & Wales: 3827278