by Foxhall | Jul 25, 2023 | Cloud computing, UCaaS, VoIP
AI is already being used extensively in the telecommunications industry, and it’s likely that its applications will only continue to grow and evolve. Here are some of the key ways AI is being used in telecommunications: Network Management and Optimization: AI is...
by Foxhall | Jul 24, 2023 | Cloud computing, UCaaS, VoIP
When evaluating different UCaaS (Unified Communications as a Service) providers, there are several key factors to consider. Here are some important aspects to assess during your evaluation: Features and Functionality: Start by understanding your organization’s...
by Foxhall | Jul 8, 2023 | UCaaS, VoIP
There are several compelling reasons to consider transitioning from a traditional Private Branch Exchange (PBX) system to Unified Communications as a Service (UCaaS). Here are some key benefits: Cost Savings: UCaaS eliminates the need for upfront investments in...
by Foxhall | Jul 8, 2023 | Cloud computing, UCaaS, VoIP
Home or hybrid working, which combines working from home and working in a physical office, has gained significant attention and popularity in recent years. It offers both advantages and disadvantages for individuals and organizations. Here are some of the pros and...
by Foxhall | Jul 7, 2023 | UCaaS, VoIP
Call queues are often considered better than call groups for several reasons: Improved Customer Experience: Call queues provide a more organized and structured approach to handling incoming calls. When customers are placed in a queue, they are informed about their...
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