Unified Communications 101

Unified Communications 101

What is Unified Communications?: Unified Communications (UC) is an integrated group of communications and collaboration tools, wrapped up in an accessible User eXperience (UX)   – which can include; voice calls (VoIP) comprehensive contact centre facilities voicemail...
Cordless headsets – freedom to roam

Cordless headsets – freedom to roam

Many of us face the dilemma of needing to move within our workplace – yet we also need to answer calls from our customers without delay. We have solved this problem using cordless headsets for some time now – but those headsets have needed complicated...
Business telecom’s for Start-ups

Business telecom’s for Start-ups

Congratulations – you have started your new business. Now you have started your business, it’s important to make it easy for your customers to contact you by e-mail and phone, and to ‘look’ like you are a well-established and serious player – rather than just...