by Foxhall | Aug 9, 2019 | DSL & Broadband, Phonesets, VoIP
Congratulations – you have started your new business. Now you have started your business, it’s important to make it easy for your customers to contact you by e-mail and phone, and to ‘look’ like you are a well-established and serious player – rather than just...
by Foxhall | Jun 26, 2019 | 3CX Links:, DSL & Broadband, ISDN, Phonesets, VoIP, Yeastar
Buying a new phone system is never an easy thing to do, and now that traditional lines and services are disappearing and being replaced by VoIP, it can be even more confusing! The sheer amount of choice is daunting, and it’s tempting to just go with the easiest...
by Foxhall | Jun 24, 2019 | Case Studies, Phonesets, VoIP, Yeastar
In October of 2017, Powerpoint Electrics Ltd. (PEL), had their elderly telephone system replaced with a Yeastar S20 VoIP system, as part of an upgrade of their ‘Message/Music on Hold’ service that provided information to callers while on hold or being transferred....
by Foxhall | Apr 6, 2019 | DSL & Broadband, Phonesets, VoIP
QoS is one of the most important factors in a successful VoIP installation. QoS (Quality of Service), is important for all VoIP installs, because, at some point, voice and data will ‘mix’ on your network, or on the Internet. Call ‘Quality’ is not so much measured, but...
by Graham | Nov 1, 2018 | 3CX Links:, Phonesets, VoIP
3CX have re-introduced ‘HotDesking’ in an integrated, easy-to-use form, with service pack 2 of 3CX version 15.5 (for those systems with 3CX license keys supporting the ‘Pro’ or ‘Enterprise’ versions only however). What is...
by Graham | Jul 10, 2018 | Case Studies, ISDN, Phonesets, VoIP
“MP’s will lose their landlines as national copper shortage means suppliers can only offer Skype”. This was a headline article in the Telegraph printed on July 7th (2018) – illustrating just how much is NOT known about modern Voice over IP [VoIP] phone systems. I felt...
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