Cordless headsets – freedom to roam

Cordless headsets – freedom to roam

Many of us face the dilemma of needing to move within our workplace – yet we also need to answer calls from our customers without delay. We have solved this problem using cordless headsets for some time now – but those headsets have needed complicated...
Business telecom’s for Start-ups

Business telecom’s for Start-ups

Congratulations – you have started your new business. Now you have started your business, it’s important to make it easy for your customers to contact you by e-mail and phone, and to ‘look’ like you are a well-established and serious player – rather than just...
What is VoIP Quality of Service (QoS)?

What is VoIP Quality of Service (QoS)?

QoS is one of the most important factors in a successful VoIP installation. QoS (Quality of Service), is important for all VoIP installs, because, at some point, voice and data will ‘mix’ on your network, or on the Internet. Call ‘Quality’ is not so much measured, but...