Using Least Cost Routing to cut business costs …

by | Feb 16, 2013 | VoIP

Are you dreading that next phone bill? Least Cost Routing [LCR] provides a set of rules for your phone system, to enable it to guide outgoing calls over different lines, so that you can take advantage of the lowest call tariffs offered by different carriers, for your...

Using ‘Call Groups’ to route customer calls

by | Jan 7, 2013 | Phonesets, VoIP

A potential supplier is called, and the phone rings and rings – and the call isn’t answered! Do they ring again? – or do they try a different company? If you are that supplier, you know how important it is to keep your customer relationships, reduce...

Make your Sales Campaigns ‘smart’ with an IP-PBX

by | Dec 16, 2012 | VoIP

3CX & Yeastar IP-PBX systems have some very good and helpful features that lend themselves to making it easy to handle sales & marketing campaigns. For example, you might want to sell; green widgets, blue widgets and yellow widgets – and see which widget...