by Iain Wicks | Feb 7, 2018 | DSL & Broadband, VoIP, Yeastar
Most VoIP systems can be connected through Internet using SIP trunks, to allow ‘internal’ calling which by-passes the public network, and therefore won’t incur call costs. This feature makes it possible for a business to ‘multi-site network’ its Head Office...
by Iain Wicks | Jan 15, 2018 | Phonesets, VoIP, Yeastar
AutoCLIP Routes is far from a glamorous feature name, but it’s something that could be really useful for your business. You may have missed a call to your desk, but seen the ‘Caller ID’ number in the call history on your shiny new VoIP feature phone. You select...
by Iain Wicks | Dec 29, 2017 | Phonesets, Staff, VoIP
In May 2018 (and 10 months before Brexit!), the EU-wide ‘General Data Protection Regulations’ (GDPR) will come into effect. While most of us are thinking about protecting data storage on computer servers – some businesses will also have to consider their...
by Iain Wicks | Nov 26, 2017 | DSL & Broadband, VoIP
While we expect our phone line to work close to 100% of the time, most of us have experienced broadband outages cutting us off from the Internet. So – if we’re using broadband to carry our phone calls, what happens if our broadband fails? We get asked this...
by Iain Wicks | Sep 21, 2017 | 3CX Links:, Phonesets, VoIP, Yeastar
It’s great to be able to press a labelled key on your phone to make a call to a colleague in your office, or to an external mobile or land-line without having to find and dial a phone number. After all, names mean more to us than numbers do! … It’s...
by Iain Wicks | Jun 4, 2017 | DSL & Broadband, Phonesets, VoIP
Is your VoIP phone system secure? Due to recent attacks on prominent IT systems, we are aware that we should protect our; Servers, computers, laptops, smart-phones and tablets. However, if not protected, VoIP phone systems may also be vulnerable to on-line attack that...
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